Data Deletion & Account Deletion

Effective date: September 1, 2026  ·  Applies to the Barmilko Android app (com.barmilko.app).

Barmilko collects only the information needed to confirm and deliver your orders (name, phone, email, delivery address, order history). If you wish to delete your account and the personal data associated with it, you can do so at any time. This page explains exactly how, what we delete, and how long it takes.

1. What You Can Delete

• Your app account (login and profile).
• Your personal details — name, phone, email and delivery addresses.
• Your order history tied to your profile.
• Your saved delivery addresses, tickets and other profile data.

2. How to Request Deletion

1. In the app (recommended): open Account > Delete Account, fill the form and submit. This raises an Account Deletion ticket that appears in My Tickets, and our team processes it.
2. Send an email to {EMAIL} with the subject line “Account Deletion Request”.
3. Send it from the email address registered on your {BRAND} account, and mention your registered phone number so we can verify ownership.
4. You may also send the request on WhatsApp to {PHONE_DISPLAY} from your registered number.

For your security, deletion is processed only after we verify that the request comes from the account owner.

3. What Happens Next

Once verified, we:

• Permanently delete your account, profile and saved data within 7 working days.
• Send you a confirmation email once deletion is complete.

4. What We Keep

We may retain anonymous, aggregated information (which cannot identify you) and specific records required by Indian food-safety and tax law (for example, proof of a transaction). Any retained data is used only for legal compliance and is never used for marketing.

5. Reinstalling the App

After deletion you can reinstall the app and create a fresh account. Deleting your account does not delete your Google account or device data — it only removes your Barmilko profile.

6. Contact

Questions about deleting your data? Email hello@barmilko.com or WhatsApp +91 92113 30066.